AI Strategy
•
Tim Hillegonds
From Fearless Leaders to Fearless Learners
McKinsey's survey of 10,000 leaders found that the most reflective leaders are the ones making the most progress with AI. The era of command-and-control leadership is over. What comes next requires vulnerability, curiosity, and the willingness to learn in public.
There is an assumption about what it takes to lead an organization through the AI era that goes something like this: the leaders who will succeed are the ones with the sharpest technical instincts, the clearest strategic vision, and the most decisive command of the room. They will know what to do and tell everyone else how to do it. In other words, the same model of leadership that has defined the last thirty years of business, just applied to a newer, faster problem.
But I'm here to tell you that assumption is wrong. And we now have the data to prove it.
McKinsey's State of Organizations 2026 report, based on a survey of more than 10,000 senior executives across 15 countries and 16 industries, found that the leaders making the most progress with AI are not the most commanding. They are the most reflective. (Surprising, right?) Leaders who self-identify as more reflective are more likely to adopt AI systems across their organizations and more likely to personally champion AI adoption than their less-reflective peers. The old model of leadership, focused on earnings, efficiency, and control, isn't just outdated. In this moment, it's the thing that's holding organizations back.
The Paradox
The more technological the world becomes, the more human leadership has to get. That is the counterintuitive finding at the heart of McKinsey's research, and it cuts against almost every instinct leaders have been trained on.
The report found that the top organizational benefits of adopting human-centric leadership practices are increased employee satisfaction and retention (56 percent), strengthened trust (56 percent), improved decision-making (42 percent), and greater organizational adaptability and resilience (40 percent). These are not soft outcomes. Adaptability and decision-making quality are exactly what organizations need to navigate AI transformation. And the leaders producing those outcomes are not the ones running the tightest ships. They are the ones creating space for their teams to experiment, fail, and learn.
But there is a painful irony in the data as well. When asked about the primary challenges to creating a psychologically safe work environment, 42 percent of leaders cited fear of failure or judgment.
Think about what that means. Nearly half of leaders are saying, in effect, that the culture in their organizations punishes the very behavior that AI adoption requires: trying things that might not work, admitting you don't have the answer, learning in real time.
This is the pattern I see playing out across organizations right now. Leaders are working on AI behind closed doors because they don't want to be seen as not knowing. They are experimenting in private, making decisions in isolation, and projecting certainty they don't feel. And every time they do that, they send a signal to their teams: not knowing is not safe here. The result is an organization that cannot learn at the speed the moment requires, because the people at the top are modeling the opposite of learning.
Redefining Fearlessness
McKinsey names the common thread across all of this as "fearless learning": leaders who learn openly, model curiosity, and help their organizations do the same. That framing matters because it redefines what fearlessness actually means in this context.
The old version of fearless leadership was "I have the answer, follow me." It was command and control. It was decisiveness as identity. It worked in a world where the leader's job was to reduce uncertainty for everyone else, and where experience was a reliable guide to what would work.
But that world is now gone. AI is rewriting the operating assumptions of every industry simultaneously, and no one's experience is a complete map for what comes next. The leaders who pretend otherwise are not projecting strength; they're projecting a version of confidence that their teams can see through, and it costs them the one thing they need most right now: permission to learn together.
The new version of fearless leadership is "I don't have the answer, but I'm going to figure it out in front of you." It is leading from the front, not with certainty but with curiosity. It is being willing to be wrong, visibly, and showing what good learning looks like so that the people around you feel safe doing the same. You cannot build a culture of experimentation while modeling perfection. The math simply does not work.
What This Means Now
The AI era will not be defined by the organizations with the best technology. It will be defined by the organizations with the most adaptive cultures. And adaptive cultures are built by leaders who treat their own growth as seriously as their organization's growth. Leaders who reflect on their purpose, who cultivate self-awareness, who recognize when they are falling into reactive patterns and correct course. McKinsey's data shows that only 40 percent of leaders reflect on their purpose as leaders on a weekly basis. That number should be higher.
The leaders who will define this next chapter are not the ones with the most polished AI strategy decks. They are the ones willing to learn in public, to sit with discomfort, to model the vulnerability that gives their teams permission to experiment. Fearless leaders built the last era of business. Fearless learners will build the next one.

Related Insights


























































































































